This course focuses on the study of management and leadership in today’s organizations. The course will discuss managing as dealing with complexity and leading as dealing with change. Course activities include a personal self-assessment, as well as an in-depth review of management and leadership history, theories, practices, competencies, and relationships. students will also evaluate personal readiness for online or on-ground study.
DETAILED COURSE INFORMATION
- Management and Leadership
- Reflect on the difference between management and leadership
- Define the characteristics of successful leaders
- Determine your role in achieving team success: identify where your team members’ strengths and weaknesses lie
- Understanding your preferred leadership style
- Learn techniques to adapt your style according to the situation
- Follow a structure to ensure effective delegation
- Understand motivational theory
Communication is Key
- Use your company’s appraisal system to best effect
- Appraise your team members using objective feedback
- Determine strategies to ease difficult conversations and address contentious issues without damaging relationships
- Appreciate the value of goal setting, getting your team on the path of continuous improvement
- Learn how to keep control when having difficult conversations
- Use a communication tool to recognise different preferences
- Define strategies for effective communication with different people
- Build trust and rapport so that your team can be open and honest
- Leverage questioning and listening techniques to aid operational effectiveness
During the tutorials or seminars, a student will work on case studies and discuss new models of business (especially banking) within an ethical and societal framework. The student will also analyze and try to solve ethical dilemma situations especially in the context of the financial crisis in the past years.
This course requires a properly maintained computer with high-speed internet access and an up-to-date web browser (such as Chrome or Firefox). The student must be able to communicate with the instructor via email.
This course uses an asynchronous mode and students are provided with tiered video and self-guided learnning modules. Live online interaction with the instructor can be arranged. The “on site” classroom works on standard computers and intructor-led exercises.
Most course lectures may be viewed on mobile devices, but in some cases assignments and quizzes must be completed on a desktop or laptop computer.
END OF COURSE REQUIREMENTS
In fulfillment of the course, students are required to take the final examination, as well as an end-of-course project or research paper.